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Written by a NHS patient
12th September 2021


I saw a specialist on Tuesday with a nurse in attendance. Everything was explained simply and clearly. I was treated with great respect and my real, to me, worry was soothed. The whole experience was one if not the best I have ever received and it does not end there. Wednesday I had a telephone call. Could I collect a bottle of something as I could have a CT scan on Sunday. Yes and did. Today I went for that scan worried and anxious. I am not the best patient and don't like enclosed space nor injections. I needn't have worried. Treated with respect and understanding, everything was explained and just couldn't have been nicer. Both departments deserve top medals and I can only say thank you. It is not enough. If I had the queen's honours to give out, I know who would get them. Ps: weekday parking is a nightmare. Selfish parking must have made it difficult for car and ambulance. That was a whole different matter.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe