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Written by a NHS patient
14th February 2022


My wife received an appointment for the iv suite at Wrexham Maelor hospital despite, a journey of 40 miles and approximately one hours drive. We live 10 minutes drive from Glan Clwyd. Arrived at Wrexham and no surprise they weren't expecting her. They were surprised that we had to travel so far. Clearly the booking team didn't get their act together. We now have a 20 minute wait to find out what's going on. Change that. We have to go back to Glan Clwyd. Another hours drive back. What a complete waste of our time !!!!!@

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe