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Gateway Surgical Centre
2021-06-30
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 30th June 2021
Avoid this hospital - they sent me a letter re my pre-op assessment knowing it had telephone numbers on it that we’re not answered and not in the department, in frustration I got through to reception who had the decency to have someone phone me back but frankly the person that did phone should not have bothered as she could not have cared any less, they think they are invincible as they are faceless nameless people at the end of the telephone. Whilst one does not expect an excellent service considering the area of London they are in its not unreasonable to expect correct telephone numbers on a letter!!!