Furness General Hospital 2018-03-03 Person 1 5 0

I am writing this on behalf of the late Anne Hemsley, for whom I had LPOA for health. I was informed Anne had been admitted on the 29th Dec, as I was on holiday and trying to get information by phone about her state of health was impossible, I was asked about a code which I could not set up under the circumstances.My first visit I found Anne in a chair with a theatre gown and bed jacket on I could smell the stench from her legs as I approached. After three hoursI insisted her legs were redressed and the area around her cleaned up. Before they started dress her legs she was taken to the toilet with the gown gaping open at the back and without protection on her feet, the following day she was taken without dressings and again without foot protection. I complained to the ward sister the following day, she said there were foot overshoes available WHY WERE THEY NOT USED? The consultants name was not on display as it ought to be, I found out who it was so I could speak to her on the phone only to be told she does not do phone consultations, MOST HELPFUL WHEN I AM FIFTY MILES AWAY! Your medical staff said Anne was not at end of life but needed continual nursing care, she was discharged and transported to a nursing home on Feb 14th only to asked on the 16 th by her new doctor if I wanted her to be put back into hospital as she was VERY POORLY. She stayed in the nursing home as the care there was very good, only to DIE on the 20th.SO MUCH FOR NOT BEING AT END OF LIFE. This space is not big enough for me to tell you every detail. would I recommend Furness General THAT IS THE BIGGEST JOKE OF THE YEAR!