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Written by a NHS patient
14th February 2023


I had my surgery in Heatherwood Hospital where I received tremendous care both in the DSU and in the Parkside Suite. I have also been seen in the OPD at Frimley Park Hospital and I cannot fault the staff there. All of them, from the surgeons to the nurses have all been extremely professional, kind and empathetic and have kept me fully informed about my treatment. One criticism is that the phlebotomist who did my first blood test was rude and totally lacking empathy when I was late for my blood test, having had a very upsetting diagnosis of breast cancer. Everyone else was outstanding!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe