Forest House

Forest House 2020-06-22 Person 1 5 0

Staff were completely inappropriate. At the time I accepted it, as I was at the ages of 13 and 16 in my 2 admissions, but looking back as an adult I am disgusted by the way mentally ill young people were treated there, myself included. Dr Jon was my dr in my first admission, and absolutely awful. Didn’t listen, told me he knows I don’t like him when I never said that to him,, I didn’t have much say in anything, he called me oversensitive when discussing my diagnosis (yet did not mention anything about the correct diagnosis that I later got as an adult, which made a massive delay in my recovery but understandable as the staff didn’t put in much effort to try work out what was going on) and asked me a question about my sexual history in a care plan review in front of a room full of staff, including teacher from the education centre. Even if it was relevant, it was humiliating. I also heard he tapped the side of his head and said ‘it’s all in your head’ to convince another patient that was in the isolation room for days that he was making up stuff that dr Jon promised about when he would be able to be taken out of isolation. However, in my second admission I had a different doctor (German name starts with H I cannot remember it) and he was extremely helpful and understanding in comparison so I’m grateful of that. Most of the health care assistants were either rude and insensitive and used very angry and loud harsh voices (Told me to get over it/be quiet cos I’ll upset everyone else /that I was overreacting / stop banging my head against the wall cos my nose bleed will spoil my jeans ! etc. When I was upset like I was having a tantrum and not struggling with a long term mental illness.) or just didn’t care at all. I understand it must be very stressful working in care but the kids who are admitted in these units are vulnerable and things like that affect them much more as they are already struggling. A couple were nice and funny but overall when it came to patients actual mental health it was a very horrible place to be. All this made me feel like my feelings and wellbeing were even less important than I felt they were before I was admitted, but then that would be contradicted by stuff like a nurse threatening to inject me so that I didn’t refuse my medication. The food was disgusting too, but that didn’t really bother me. I can’t imagine what it was like for those with eating disorders. If you have a say in where your child is admitted, I would definitely try to avoid forest house. I also spent 8 months in the Darwin centre in Cambridge and it was so amazing in comparison to just a few months at FH. So if there are spaces and that is somewhere your child can go and you can travel to, I recommend trying to get them care there. Forest house has a lot to improve, I suggest looking in to the health care assistants first.

Forest House 2015-03-30 Person 5 5 0

No improvements very polite.

Forest House 2015-03-12 Person 5 5 0

Forest House 2015-02-13 Person 0 5 0

Forest House 2015-02-13 Person 0 5 0

Declined due to not having equipment yet.

Forest House 2015-02-13 Person 5 5 0

Forest House 2015-02-05 Person 5 5 0

Good clear explanation. Friendly.

Forest House 2015-02-05 Person 5 5 0

Efficient, polite, friendly, very good with children.

Forest House 2015-02-05 Person 5 5 0

Care was great a very friendly team and very helpful and we could call them anytime.

Forest House 2015-02-05 Person 5 5 0

Yes. Best for our care.