Fleetwood Health & Wellbeing Centre

Dock Street, Fleetwood, Lancashire, FY3 6HP
 
7,286 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
Page 118 of 708
 
Review of Fleetwood Urgent Treatment Centre
13th July 2023


All the staff were very kind ,courteous and helpful

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
13th July 2023


After waiting for almost an hour I was told they couldn't help me, and that I should go and see my GP. Due to my injury being older than 5 days. I had old reception already, but she doesn't inform m of that. Also, all I asked to do was an x-ray do a toe that had been painful after stunning it.

Suggested improvements
Given me an x-ray slip. Instead of sending me to my GP, knowing about waiting times etc.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Fleetwood Urgent Treatment Centre
13th July 2023


Torn bicep problem

Suggested improvements
I was told my pain was a GP problem and they wouldn't see me.... I was in absolute agony and I was just sent away.... absolutely disgusting behaviour

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Fleetwood Urgent Treatment Centre
13th July 2023


I was very happy with the overall service I received

Suggested improvements
I don't think anything could have been improved

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
13th July 2023


Because it asks to put what u have wrong with u.

Suggested improvements
I don't think so

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
13th July 2023


The doctor I seen provided me with reassurance regarding my health anxiety and completed a thorough examination.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Fleetwood Urgent Treatment Centre
13th July 2023


I came in without a condition

Suggested improvements
Waiting time very very long

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Fleetwood Urgent Treatment Centre
13th July 2023


i was seen very quickly and made to feel very comfortable

Suggested improvements
nothinf

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
13th July 2023


The HCA who treated me on both occasions was really lovely. Unfortunately I didn’t get her name but she was very professional, helpful and kind.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Fleetwood Urgent Treatment Centre
13th July 2023


First time visit pleased with the service

Suggested improvements
None

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
 
Page 118 of 708

Fleetwood Health & Wellbeing Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Fleetwood Health & Wellbeing Centre: http://iwgc.net/eb3z6