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Fleetwood Health & Wellbeing Centre
2021-08-14
Person
5
5
0
14th August 2021
I have had a knee replacement and had to visit the clinic for a change of dressing
Suggested improvements
Your telephone service was diabolical. I held on for 45 Minutes, waiting to speak with a person. I kept being told you were dealing with other patients and that you would get to me as soon as possible. It would have been far better if you asked for my number to call me back. That way I could have been doing something else whilst I was waiting