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13th August 2021


I was so grateful to the Dock Street centre because on the day I needed an appointment at my doctors, they were closed for staff training (?) and I was advised to go to Dock Street. Here I saw a temporary doctor (from Manchester) who sent me immediately for a blood test. It all took off from there and I was diagnosed with ovarian cancer 2 weeks later. Since then I have attended Dock Street for blood tests, an ultra-sound scan, a DVT assessment and a blood thinning injection and have found the staff very friendly and helpful. I also always feel safe there (COVID wise) and am seen promptly. Altogether a brilliant service!

Suggested improvements
Nothing could have been done better.

Experience
Dignity/Respect
Involvement
Information
Staff