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28th December 2023


The lady I saw knew why I was there, not the reason that I appeared to be there. Her 1st words to me were an apology for the wait!!!! I wanted to apologise for the lady having to work over the Christmas period. Immediately she knew how to treat my symptoms and as services are limited over festive periods, the lady directed me to an open pharmacy. Thank you to all the staff for working over the festive period.

Suggested improvements
Everything was as good as could be.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.