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22nd July 2023


Mostly a good experience. Could do with having bottled mineral water in the vending machine as that was the only thing I felt like drinking and there wasn’t any.

Suggested improvements
Try to get other patients in the waiting room to keep quiet as I was feeling really unwell and needed peace. Also, it was difficult to hear patients names being called to go to their appointments over others talking rubbish. Too much messing about and noisy children/adults or have a silent area. Also space the chairs out.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.