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21st July 2023


From reception to treatment my uncle was treated with respect & kindness. Although I was in the room, and my uncle is blind, the nurse, Steph, spoke directly to him, unless I asked a question. He was seen on time & given time to get to the treatment room at his own pace. Previous experiences at the wound treatment centre have always bern the same. The treatment & care given is excellent

Suggested improvements
Nothing.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.