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Written by a patient
25th January 2018


All staff were friendly & helpful in a relaxed atmosphere, even though refurbishment was taking place at the time. All appointments were on time and arranged for a time more suitable for me. All visits were efficient and also, I felt they had time to listen to any questions and give me a clear understanding of my treatment. I felt the segregation of NHS patients and private patients in the reception area unnecessary and slightly amusing. The private patients had their own 'glass box' in reception, maybe for their own protection?? The free car park was an unexpected bonus and removed some of the stress of arriving. Thank you to everyone at Fitzwilliam for all your help and care.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff