fitzwilliam-hospital

Fitzwilliam Hospital

Milton Way, South Bretton, Peterborough, England, PE3 9AQ
 
1 2 3 4 5 133 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a private patient
29th March 2021


good Hospital with great specialist , friendly and professional staff Fully recommended for diagnosis any kind of treatment I always back to this place if needed for support myself and my familly

2021-03-29 15:58:05
Response from Fitzwilliam Hospital

Thank you for leaving your great feedback, we are pleased to hear that both you and your family feel supported at Fitzwilliam Hospital. We have shared your comments with the staff and wish you all the best.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a private patient
24th March 2021


I had cosmetic surgery at the Fitzwilliam the nursing staff were amazing, they were so friendly and approachable and extremely attentive. I felt comfortable from the moment I arrived and was constantly checked on to make sure I was comfortable and informed on whats happening at all times. My only criticism was the delay in being to obtain the written copy of the formal quotation, I had to chase a few times to get copies of it because I agreed to proceed based on verbal costings I had already undergone the pre-assessment before the quotation was received.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
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1 2 3 4 5
Written by a private patient
22nd March 2021


I have now had 3 surgeries/join injections at Fitzwilliam hospital and the staff and service are always wonderful, reassuring and helpful. Everyone is charming and kind, could not ask for anything to be done better. Thank You Dr Kandikattu, and nurses Iwona and Gosia.

2021-03-22 16:50:20
Response from Fitzwilliam Hospital

Thank you for leaving your lovely feedback, we are so pleased to hear that you felt reassured and we have shared your comments with the staff. Best wishes.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a private patient
5th March 2021


Amazing hospital. Great environment, felt safe and comfortable at all times, every staff member i have ever encountered has been friendly, reassuring, kind, patient and engaging. Hospital is quiet, clean, inviting and the facilities are fantastic.

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1 2 3 4 5
Written by a NHS patient
5th March 2021


Great Hospital and all the Doctors and nurses.

2021-03-05 16:29:19
Response from Fitzwilliam Hospital

Thank you for your fantastic feedback.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a private patient
23rd February 2021


Staff on the medical side were great, hospital was clean and staff were caring and friendly (even during COVID). Can’t fault my stay, the nurses or the surgical team, fantastic service. The experience I had leading up to my appointment with the admin side was a complete disaster. Considering I was paying the full amount out of pocket, when you make loads of mistakes sorry doesn’t cut it. Was just grateful they didn’t perform the operation, I’d have probably come out with an amputation instead of gastric surgery.

2021-02-23 15:39:19
Response from Fitzwilliam Hospital

Thank you for sharing your experience, we are pleased to hear that you found the hospital clean, and the staff caring. We are sorry to read your comments around the administration process, if you would like to contact the hospital and we can discuss and investigate. Thank you Lynne Nelson Operations Manager 01733 84248

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
23rd February 2021


I was seen today and had a procedure of pain injections into my back by Dr Subhash Kandikattu, I can honestly say all the staff were very friendly and the consultant was wonderful he talks you through everything and explains everything. I am a very nervous patient and don't have a very high pain threshold and he calmed me down and honestly it was no where near as bad as I thought it was going to be, did not hurt one bit stung a little and felt a little pressure and that was it, after care again was excellent, would definatley recommend all the staff and this procedure if you need it.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Written by a private patient
22nd February 2021


I saw Clive Moss with regards to TMD problems,, after chatting with him we discussed options. He was unable to provide any treatment to help other than suggestions for medication. We then discussed Botox and he immediately perked up and became very helpful. He gave me a price and a time to come back for the injection. When i came back for the injection he did not consult with me how much he was putting in or discuss the best amount of Dysport that would help, instead he injected a large amount into my face and told me there would be no side effects or any precautions i needed to take. I have since found out after speaking to another specialist that Mr Moss had put a large amount into my face and that was why i was unable to chew food properly. I have experienced a worsening of my TMD symptoms since the injections and i am now 5 mths post injections. My physio tells me the muscles are still paralysed 5 mths on! Worse thing i ever did, only hope my face goes back to normal. I did contact Mr Moss with my concerns and he blamed the tightness and lack of movement on Anxiety! At no time did Mr Moss schedule a follow up appointment to see how the procedure had gone. Do not let let this consultant come anywhere near you with a needle!

2021-02-23 10:34:52
Response from Fitzwilliam Hospital

We are very sorry to hear of your experience and would like to investigate further your comments. Would it be possible to contact me on 01733 842348. Thank you. Lynne Nelson Operations Manager.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
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1 2 3 4 5
Written by a NHS patient
21st February 2021


I was operated on by Mr Wojick for a back problem. He was kind and considerate and couldn’t have been better. He is very courteous and explains everything in detail in ways the layman can understand. Together with his secretary they are very kind, helpful and efficient. I can’t praise them highly enough. I was seen firstly as a self funding patient but when the cost was getting very high he let me swap to the NHS which he operated under.

2021-02-22 12:14:39
Response from Fitzwilliam Hospital

Thank you for leaving your lovely feedback, we are so pleased to hear of your experience and that you felt that everything as explained fully regarding your care. I have passed on your comments to Mr Wojcik and Rebecca. Wishing you all the best in your recovery.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Written by a private patient
9th February 2021


This is the most friendliest hospitals there is all the staff although they are professional in their roles, they are also very friendly and cheerful with the patients and you are treated like a person and not just another number being dealt with. They have your best interests at heart but are very professional in their roles whilst treating you both before the operation and the after care following the op. well done to all the staf at Fitzwilliam and a really big thank you for evything that you have done for me not only on the 3rd of February but also over the previous years. Thank you very very much I really appreciate everything that you have done for me over the years. Would also give all of you 200/100

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1 2 3 4 5
Dignity/Respect
1 2 3 4 5
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1 2 3 4 5
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1 2 3 4 5
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Resources

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