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Written by a patient
14th October 2010


While I was slightly disappointed and a more than a tad concerned that the hospital managed to 'forget' to send the results from my ultrasound scan and (cancer marker...) blood test to my GP until I prompted them to do so a whole month later (even though my scan results were marked as 'Urgent') I cannot fault the specialist (Dr Ammar) I was referred to, she was absolutely fantastic. The hospital is clean, the staff are smiling, friendly, professional and on the whole, very good (apart from the one nurse who couldn't work out that an in-ear thermometer has to go INTO the ear... ...and told me that I'd be in hospital for three to five days even though I was booked for day surgery. Oh, and told my Mum on the phone that I was still in theatre even though I was back on the ward, awake and could hear the conversation and could have waved to her from my bed...) But overall, my (short) stay in the hospital for the actual surgery was very efficient and I'd like to thank all the staff (even the dopey nurse) for all their help, support and kindness.

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect