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East Surrey Hospital
2023-09-26
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 26th September 2023
I HAD A COLONOSCOPY PROCEDURE TODAY AND WAS SO VERY IMPRESSED BY THE TEAM AT THE EDOSCOPY UNIT . THE WHOLE PROCEDURE WAS AS QUICK AS IT COULD HAVE BEEN, HARDLY ANY WAITING AROUND AND EVERY SINGLE PERSON I CAME IN CONTACT WITH WAS VERY EFFICIENT AND YET VERY FRIENDLY . STAFF PRESENT DURING THE PROCEDURE WERE VERY CARING . I WAS GIVEN PLENTY OF ADVICE AND WAS TOLD EXACTLY WHAT THE FOLLOW UP WOULD INVOLVE AND TIME SCALES . IT MADE AN UNCOMFORTABLE PROCEDURE A MUCH BETTER EXPERIENCE THAN EXPECTED - AND THIS WAS TOTALLY DUE TO THE EFFICIENCY AND THE EXCELLENT CUSTOMER SERVICE SO A BIG THANK YOU TO ALL OF THE STAFF .