Share review of East Surrey Hospital

East Surrey Hospital 2023-04-02 Person 2 5 0

Accident and Emergency. While the majority of the nurses were lovely, there was no information and/or conflictual information, so we didn't feel safe, informed or involved. We had no idea what was going on and no idea of timescales. When we asked questions we were met more often than not with annoyance and irritation. Most of the staff were lovely as said but the doctor and some of the nurses were not 'trans' informed and kept mis gendering, sometimes even when corrected. It's possible we were treated less favourably because we corrected the misgendering.