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Written by a NHS patient
20th October 2021


A few years ago my elderly mother went to A&E for a hip fracture and was ‘bumped’ down the queue for surgery on 3 occasions, meaning she was left on a morphine drip for 4 days! Post surgery she was put on a drip but no one noticed her kidneys had stopped working and she ended up in ICU. What should have been a routine 1 week stay turned into a month of hell! Avoid at all costs.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe