Doncaster Royal Infirmary

Doncaster Royal Infirmary 2024-06-13 Person 5 5 0

On time, polite, clean and friendly

No

Doncaster Royal Infirmary 2024-06-13 Person 5 5 0

very professional and very polite.

I'm not in the position to say what improvements you have to do, just big thank for you all

Doncaster Royal Infirmary 2024-06-13 Person 3 5 0

My mother passed away after battling cancer for several years. About a week before her death, she was admitted to the hospital. Upon arrival at the ward from the Emergency Department, a doctor displayed arrogance, insisting she could not receive any medication or pain relief until he personally assessed her. In the months leading up to this, she had been enduring intense pain and had been taking the maximum doses of morphine she could manage. Approximately 23 days before her hospitalisation, she had been informed she likely had about 30 days left to live. Within 15 minutes of arriving at the ward, her pain escalated, yet the doctor, seated in front of a computer, had still not attended to her. Despite my repeated attempts to draw his attention and emphasise the urgency of her situation, including stressing that she was dying, he callously dismissed her condition, even smiling at the notion that she was dying. Similar dismissive behaviour had occurred in the Emergency Department with a nurse who said she is not dying, although that nurse had been reprimanded by a superior nurse. My mother endured hours of suffering before losing consciousness. She underwent surgery the following day, but regained consciousness for only a brief period, during which we had our final conversation. After that, she remained mostly asleep until her passing.

My sole concern is that proper care was not provided by the doctor, and I hope to prevent anyone else from experiencing such unnecessary suffering during their final moments with loved ones. However, we express our gratitude to the nurses and healthcare assistants who deserve recognition for their compassionate and dedicated care of patients on G5.

Doncaster Royal Infirmary 2024-06-13 Person 3 5 0

My mother passed away after battling cancer for several years. About a week before her death, she was admitted to the hospital. Upon arrival at the ward from the Emergency Department, a doctor displayed arrogance, insisting she could not receive any medication or pain relief until he personally assessed her. In the months leading up to this, she had been enduring intense pain and had been taking the maximum doses of morphine she could manage. Approximately 23 days before her hospitalisation, she had been informed she likely had about 30 days left to live. Within 15 minutes of arriving at the ward, her pain escalated, yet the doctor, seated in front of a computer, had still not attended to her. Despite my repeated attempts to draw his attention and emphasise the urgency of her situation, including stressing that she was dying, he callously dismissed her condition, even smiling at the notion that she was dying. Similar dismissive behaviour had occurred in the Emergency Department with a nurse who said she is not dying, although that nurse had been reprimanded by a superior nurse. My mother endured hours of suffering before losing consciousness. She underwent surgery the following day, but regained consciousness for only a brief period, during which we had our final conversation. After that, she remained mostly asleep until her passing.

My sole concern is that proper care was not provided by the doctor, and I hope to prevent anyone else from experiencing such unnecessary suffering during their final moments with loved ones. However, we express our gratitude to the nurses and healthcare assistants who deserve recognition for their compassionate and dedicated care of patients on G5.

Doncaster Royal Infirmary 2024-06-13 Person 5 5 0

Lindsey was so good and caring.

Not really

Doncaster Royal Infirmary 2024-06-13 Person 5 5 0

Very friendly polite and informative dr and nurses

Nothing

Doncaster Royal Infirmary 2024-06-13 Person 4 5 0

The physio was very helpful

Nothing

Doncaster Royal Infirmary 2024-06-13 Person 5 5 0

Because the physio was really nice to me

Nothing really

Doncaster Royal Infirmary 2024-06-12 Person 5 5 0

Was seen very quickly and checked regularly. All staff was very friendly and genuinely caring. I was always updated on what was happening and what treatment I was having.

Nothing

Doncaster Royal Infirmary 2024-06-12 Person 2 5 0

Entered hospital at 6pm. Got told to wait in 1 of the 4 waiting rooms. Only 2 treatment room where being used to see patients. Lots of nurses walking around. One other customer waited 2 hours for a prescription. Only coffee for hot drink or juice. Waited 3 hours and still no Dr in sight. No sooner on a diagnosis either

We waited 2 hr 30mins. To be told she needs bloods done, and we would have to wait another 2 hours for results. Why we could not have bloods done on arrive. The results would have been ready for Dr when seen. Asked nurses if this was a quiet for doncaster hospital. She said yes.