Doncaster Royal Infirmary

Doncaster Royal Infirmary 2024-05-14 Person 5 5 0

Bonny is just the best. She has looked after me now for several years. She approachable and knowledgeable giving get advice she has always strive to help.

My only concern is my appointments. Bonny requests to see me every 6 weeks but over tge last months this has not been happening and they are more like 3 monthly. When I ring the appointments I'm told it's only cleaning and they will get me next available appointment. This means I have weeks even moths of pain due to very narrow and calapsed ear canals. Apparently someone who is not qualified is making a decision against the recommendation of a medical professional.

Doncaster Royal Infirmary 2024-05-14 Person 5 5 0

Superb service and physio

Nothing was excellent

Doncaster Royal Infirmary 2024-05-14 Person 5 5 0

I was looked after from going in to coming out of endoscopy suite could not have been treated any better the procedure went well talk to me all way through it thank you

Nothing everything went smoothly

Doncaster Royal Infirmary 2024-05-14 Person 4 5 0

Was seen after 3 hours, had to keep renewing parking tickets

Free parking

Doncaster Royal Infirmary 2024-05-14 Person 5 5 0

Kind staff. Everything explained well.

Nothing

Doncaster Royal Infirmary 2024-05-14 Person 5 5 0

No waiting in and out very prompt, surgeon very thorough and clear

Nothing could have improved my experience

Doncaster Royal Infirmary 2024-05-14 Person 4 5 0

Great staff,

Everything ok

Doncaster Royal Infirmary 2024-05-14 Person 5 5 0

From ESAC reception I was given good care. Following a short wait for the scan results the nurse practitioner contacted a specialist doctor for his diagnosis. The doctor came shortly and he did his own scan (and demonstrated to his students) with diagnosis. The doctor said what was happening and when a further appointment would be made. Prescription was issued. The Doctor left and I spoke further with the ESAC staff.

Nothing further could have been done.

Doncaster Royal Infirmary 2024-05-14 Person 5 5 0

Everything went well and all the staff were lovely.

Nothing

Doncaster Royal Infirmary 2024-05-14 Person 5 5 0

Felt cared for and listened to and received reassuring advice and plan for going forwards. Mr Drury and his team were very pleasant and professional. Explained the problem so I could understand, drew diagrams which helped. Very positive experience which has given me a lot of hope.

Nothing