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Doncaster Royal Infirmary
2024-04-29
Person
2
5
0
29th April 2024
Couldn’t get a GP appointment, called same day healthcare, they said I needed to be seen within one hour. Went to A&E, arrived at 12.30 after 1half hrs told to go to urgent care, didn’t get seen till 4.30pm. Dr was lovely when I finally got to see her who diagnosed peri orbital cellulitis. Waiting for referral to eye clinic.
Suggested improvements
Set better expectations. If are told you need to seen within an hour, you immediately worry you could get worse if you’re not, I appreciate the dept gets busy. It’s just worrying.