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18th April 2024


Arrived at 5pm spoke to a doctor at 6pm and was advised they would give me some tablets . 8:15 was called in by another doctor to go over the exact same questions I answered with the first doctor . Again was told they would organise tablets . Male nurse kept saying I will get them for you in a minute (3 )times I was told this by the same male nurse . 9:45pm still waiting and decided I could wait no more and left the dept. Very poor does anyone talk to each other or read notes ?

Suggested improvements
I was only waiting for tablets I’m sure it does not take over 3 hours to get them . I could have been out by 6:30pm no wonder the dept is always full when no communication is used

Experience