Doncaster Royal Infirmary

Doncaster Royal Infirmary 2024-05-03 Person 1 5 0

We were referred to the childrens ED unit where it was very bisy the waiting room was full of people with extra people in their party and no one told them to leave so myself and my child were not able to sit down. There was also water abd food all over the floor it was very dirty

Better communication on wait times and cleanliness

Doncaster Royal Infirmary 2024-05-03 Person 5 5 0

Patient focused from admission to discharge with follow up phone call

Advised more clearly what the form of discomfort the procedure would take. Its not pain so much as a feeling of discomfort. As such the gas and air provided (which in its own way suggests there is pain on the way) was not required and I was the fourth patient that day who declined it.

Doncaster Royal Infirmary 2024-05-03 Person 5 5 0

I was on the endocrine day unit at DRI 2nd May. The staff was absolutely amazing. The staff provided outstanding care and was very compassionate. I am very difficult to canulate but they persevered and got the job done. They worked brilliantly together as a team to ensure patient care was there. They are a great asset to the hospital and would be grateful if you could pass my review onto the.

I was very happy with the service they provided

Doncaster Royal Infirmary 2024-05-03 Person 5 5 0

I was treated with respect and spoken to kindly although my treatment took a few hours to complete I can’t complain about the treatment I received

You couldn’t really do any more than you do you don’t know how busy you’re going to be it s just the waiting time that gets you frustrated

Doncaster Royal Infirmary 2024-05-03 Person 2 5 0

Consultant and nurse very friendly. A history and examination was carried out but no treatment plan or diagnosis could be made as MRI images from November and April were not available. I will receive another appointment when images are available. This is disappointing as I live nearly an hour away. My husband has Dementia and I am his carer. I will have to arrange supervision for him whilst I attend another appointment. I remain in pain which was first reported to my GP in August 2023. It is extremely disappointing that time has been wasted from my point of view and from what of the hospital. The images should have been available.

The images should have been available.

Doncaster Royal Infirmary 2024-05-03 Person 5 5 0

We went to g5 for a surgical miscarriage procedure. Due to emergencies, I didn’t go down to theatre til late at night. The theatre staff was caring and supportive, making me feel safe and put me at ease. They really was amazing. Back on ward g5 was the night staff who was again really caring, supportive and helpful. The room we was in was clean and comfortable. From the moment I was took down to theatre to leaving the hospital I felt very looked after and grateful for all they had done to help me.

NA

Doncaster Royal Infirmary 2024-05-03 Person 5 5 0

From minute one the Endoscopy Dept were on the ball, easy check in, excellent admin and patient care checks. The Colonoscopy team (Tony Chappell and all the team) were absolutely superb, they made the whole procedure comfortable and friendly, with a totally professional attitude, but relaxed atmosphere. Well done everyone

Doncaster Royal Infirmary 2024-05-03 Person 5 5 0

I felt looked after whilst on the ward, all staff that I met, nurses, doctors, domestics, HCA were all friendly and kind.

None

Doncaster Royal Infirmary 2024-05-03 Person 5 5 0

All the staff I met were caring, kind and professional

I was kept waiting for longer than I expected but I do understand that the NHS is under extreme pressure

Doncaster Royal Infirmary 2024-05-03 Person 5 5 0

Care and staff are excellent. Nothing is too much trouble for them and all staff are very friendly.

The food whilst having a large selection was in my opinion very poor.