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Written by a patient
11th April 2012


Nurses and other staff seemed to spend very little time with the patients. On one occasion I had to wait by my bed for over an hour on a new ward as there was no fresh laundry. Staff seemed to spend much of their time chatting and left samples in the toilet for hours before they were collected. The food was awful, even cups of tea were dreadful. When I was eventually told I could go it took five hours for me to get out as I was told the pharmacy took time to get around. My husband came to collect me and was turned away, he had to come back later. I have twice spent time in Derriford and I can say neither time was pleasant.

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect