Dellwood Community Hospital

22 Liebenrood Road, Reading, England, RG30 2DX
 
353 reviews

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Reviews

 
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Review of MSK Community Specialist Service – Upper Limb - Dellwood Hospital
8th March 2024


I was seen on time by a physio who was friendly and understanding. She listened to what I thought about my pain and was explained what it could be. When I experienced a difficulty with one of the exercises she was able to suggest something else. The appointment was unhurried and I was able to ask questions

Suggested improvements
I really can't think of anything

Staff
Listened to
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Ease and Accessibility
Experience
 
Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
7th March 2024


PT [name removed] was superb. She’s a gem❤️


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Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
7th March 2024


Had great experience received very good care really appreciate this servi6.

Suggested improvements
In my opinion good service .

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Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
7th March 2024


Knowledgeable, helpful and listened with care.

Suggested improvements
Nothing

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Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
6th March 2024


Fantastic service and care from [name removed]

Suggested improvements
More than happy with everything

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Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
5th March 2024


I was treated very well

Suggested improvements
N/a

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Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
5th March 2024


Location was very convenient for me and the wait time at the reception is very brief. The healthcare provider was very professional, patiently asking questions and giving the needed advice.

Suggested improvements
Not really. I like that I was given the option to access a programme with Nuffield Health. The progress with this programme is expected to be highly positive.

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Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
5th March 2024


I had come in considerable pain and left in worse pain! I had expected this-wasn’t sure if the physio ([name removed]) had noted this! I had expected because the pain was so bad I might have received some hands on treatment- gentle massage etc Having been through a 45 minute assessment assessing what I needed at my previous assessment interview I was really looking forward to some proper treatment(based on my past experience of Physios) My appt was due to be 45mins -I was out in 30mins and told to up my Codeine to get me through the pain .My next appt is in a month!! Can this be right?

Suggested improvements
Speachless! Not to be in a cubicle with someone on the other side giving her history- very loudly!

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Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
5th March 2024


The treatment was great but the admin arrangements were confusing. I have three referrals - all for different parts of my body. This caused much confusion and it would seem that they will have to be done one after the other. This means that should any require a referral to another department the referral will be delayed some considerable time. It is also impossible to tell what each referral relates too. It would be so much more helpful if they each named the part of the body being treated.

Suggested improvements
Administration around multiple referrals - The treatment was great but the admin arrangements were confusing. I have three referrals - all for different parts of my body. This caused much confusion and it would seem that they will have to be done one after the other. This means that should any require a referral to another department the referral will be delayed some considerable time. It is also impossible to tell what each referral relates too. It would be so much more helpful if they each named the part of the body being treated.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Musculoskeletal (MSK) Physiotherapy Reading Adult
5th March 2024


[name removed] is excellent- listens to me, explains everything well, considers options and tells me what the long term plan is.

Suggested improvements
A private room - it was hard to concentrate as the people next door were speaking loudly and it’s just a paper curtain

Staff
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Resources

Short link to review Dellwood Community Hospital: http://iwgc.net/eb3zo