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Written by a patient
8th January 2019


I have recently been transferred to Mr El - Sayed clinic at Darenth Valley and I cannot rate the care there highly enough. From the first appointment I had I was made to feel completely at ease and everything was explained to me in great detail, I didn't feel rushed and was able to leave feeling reassured of everything that was going to happen moving forward. Since then I have had phone calls when I have been told I would, appointments have come through quickly and test results are always back quickly. Mr El - Sayed's receptionist is lovely and always answers the phone first time, she is very friendly and happy to help. I personally see a nurse named Harriet, she is great and makes me feel very comfortable. I had a procedure my Mr El- Sayed himself and he also made me feel very comfortable, he explained everything in great detail, he was professional but very friendly. I feel very happy that I am now in the clinic's care.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff