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1st February 2023


The MAS have been brilliant. Every time I have need to call everyone who has answered the phone has been kind and helpful. [name removed] has been my mum's nurse, she has listened so carefully to my mum and my concerns/worries and reacted promptly. I have appreciated her help so much and my mum has felt that she can trust and talk to her. Thank you, [name removed].

Suggested improvements
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Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience