Danetre Hospital

Danetre Hospital 2020-09-23 Person 4 5 0

Satisfaction:
I have been under the care of this clinic for the past 18 months and have always found everyone I deal with to be kind, supportive and professional. I have recently had a medical issue that I referred to my local GP, they prescribed some medication and asked me to inform the clinic, which I did. I quickly received a response with an appointment to discuss the matter with a Dr at the clinic as well. I always feel that everyone at the clinic care about my health and well-being

Improvement:
Nothing, I am very happy with the service

Danetre Hospital 2020-09-04 Person 3 5 0

After falling, fracturing femur and having hemiarthroplasty at Northampton general in April 2020, the best help and support I have had through the pain, disability and fear of recent months has come from physiotherapists, in particular Birgit, in Daventry.

Danetre Hospital 2020-09-03 Person 4 5 0

The GIC staff have always been friendly, honest and helpful. Email contact is promptly replied and always answers the questions posed. The clinic is clean and easy to access. The waiting times for appointments are varied and this has been made worse with the COVID situation. I must admit that my last appointment didn't achieve my aims and largely left me feeling that it was a lost opportunity - but that was not because of the clinician, but perhaps process or procedure for which a clinical foundation isn't clear to me. I would have no hesitation recommending this clinic. In comparison with the large and rather arrogant GIC I transferred from, all staff I have had contact with at Daventry GIC have shown honesty, intelligence, humanity and respect.

Danetre Hospital 2020-08-26 Person 3 5 0

The only thing I can say say is that the waiting times are far too long. I think my journey would have been a lot better had I had some help earlier. I would however, like to say that I have been shown kindness and understanding by the support team. In that I have felt that I mattered. I've now got a first appointment with a consultant and am very pleased and relieved about that. Please reassure people like me that they matter at all times when dealing with them.

Danetre Hospital 2020-07-28 Person 3 5 0

The treatment I received was delivered by friendly staff who informed me of what was being done. I was made to feel relaxed & in safe hands. Excellent work.

Danetre Hospital 2020-07-18 Person 5 5 0

I have learnt so much to help me manage my prolapse. Useful tips, links to futher reading, exersises, and diet. Michelle was very approachable and easy to talk to. Putting me at ease at each appointment. I am V Very greatful for all the advice. Thank ypu

Danetre Hospital 2020-07-06 Person 3 5 0

We would like to extend our gratitude to the wonderful staff at Danetre for the excellent care which our father received during his final few weeks.We feel that there where problems with a serious lack of communication from various medical teams,which is currently being investigated by the PALLS teams at NGH. But to clarify this is in no way a criticism of the Danetre staff, who kept us informed and were always available to answer any questions we had.

Danetre Hospital 2020-06-19 Person 3 5 0

Following a shoulder dislocation and fracture I was referred for physiotherapy which I received for 8 months at either Towcester or Daventry. I always saw the same therapist, Chetna Khanna, and without her excellent guidance and reassurance I would not have recovered the use of my arm as well as I have. She provided me with clear instructions for exercises, both written and verbal, was always punctual, polite and patient. During the Coronavirus lockdown the monthly appointments were held by telephone and the final one by videocall, which although not ideal was enough for her to see my progress. I am very appreciative of the NHS care I have received since my accident.

Danetre Hospital 2020-04-09 Person 2 5 0

It's been very good. Staff are excellent. I have done very well due to the attention.

Danetre Hospital 2020-04-09 Person 5 5 0

The care and consideration shown to my husband (the patient) and myself has been incredible. Every member of your staff have been amazing. I would say there is no room for improvement. Thank you.