danetre-hospital

Danetre Hospital

London Road, Daventry, Northamptonshire, England, NN11 4DY
 
1 2 3 4 5 7,297 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of MSK Physiotherapy & ESP (Danetre),
21st September 2021


I received excellent care. The physiotherapist was knowledgeable, caring and professional. Right from the first telephone appointment through each face to face appointment, I felt that I was listened to carefully and got expert advice. This led to a treatment plan which was realistic, manageable and very effective. The portal to record my progress is an excellent development and kept me motivated to do my exercises. Having the short videos to refer to was reassuring. The opportunity to receive such excellent service and care through my local hospital was very welcome and much appreciated.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
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Spiritual needs
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Cultural needs
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1 2 3 4 5
Review of Gender Identity Clinic,
10th September 2021


Sue has been supporting me all the way through towards My top surgery and I feel its been a huge support to me.


I'm not sure.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of Gender Identity Clinic, written by a patient
4th September 2021


Was everything I needed.


Nothing.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of MSK Physiotherapy & ESP (Danetre),
25th August 2021


All I need to say is fantastic care, Hannah was bright, cheerful & so positive. I trusted all her judgement as to my needs she listened, understood, remembered & encouraged. What a credit to Northants health team.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of MSK Physiotherapy & ESP (Danetre),
25th August 2021


The exercises that I have to do have improved my life. I am more mobile and losing weight. I can’t see any way the service could be improved the lady who dealt with me was great.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
1 2 3 4 5
Review of Gender Identity Clinic,
12th August 2021


Great service, knowledgeable, understanding, and patient staff. Times/waiting lists are always an issue for GICs but i’m aware Northampton has one of the shortest. I felt listened to and I also felt the treatment was progressive- on one occasion even non binary identities were discussed which was great to hear. During all of the physical checks I felt safe and there were always 2 members of staff present for those so that was good.


Waiting lists and times- a national issue but an important one. It’s not necessarily Northamptonshire’s fault though, funding needs to be put into GICs and staff need to be upped. Other than this blanket issue, Northamptonshire GIC have been great with my care.

2021-08-17 11:34:59
Response from Danetre Hospital

Thank you for your kind words. Your comment about waiting lists is helpful as we deal with commissioners as we try to increase capacity. Best wishes, Hugh Jones, patient Experience Manager.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
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Supported
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Spiritual needs
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Cultural needs
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1 2 3 4 5
Review of Gender Identity Clinic, written by a patient
7th August 2021



Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
1 2 3 4 5
Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Gender Identity Clinic, written by a patient
7th August 2021


It was quick, to the point, and incredibly helpful.


Wait times were a bit, but I know there is not much you can do about that.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
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Supported
Rating not given.
Spiritual needs
1 2 3 4 5
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Experience
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1 2 3 4 5
Review of Adult Community Beds - Danetre,
6th August 2021


Because what I wrote I {commended} to be the truth.


I will just put down something I remembered reading a long time { } Many people will with your heart but few well leave their footprints and well your people are those folk I think I will remember you all forever. Thank you all.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
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Supported
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Spiritual needs
1 2 3 4 5
Cultural needs
1 2 3 4 5
Experience
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1 2 3 4 5
Review of MSK Physiotherapy & ESP (Danetre),
3rd August 2021


I would thoroughly recommend referral to Danetre Physiotherapists. They listened to my concerns and treated me with respect. Their graded treatment programme has aided my recovery. The exercises sent by video link were invaluable in ensuring I was doing the right thing! Thank you for doing such an amazing job.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Supported
Rating not given.
Spiritual needs
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Cultural needs
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Resources

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