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Written by a patient
16th March 2019


Good: Made a later appointment at short notice when I had difficulty getting here for my first appointment. Bad: My main doctor spoke down to me. Would not answer basic questions about the pathway, my medication, diagnosis etc. Every single appointment in the last three years has been cancelled and rescheduled for months later. In all the care I received here affected my mental state so badly that I very nearly took my own life.

27th March 2019
Response from Danetre Hospital

Thank you for your comments. I am very sorry that you have had such a negative experience with our service. Please contact us on genderclinic.nhft.nhs.uk so that we can help you resolve your issues.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs