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30th July 2022


The clinic is great at fully supporting my needs and decisions and both pre and post pandemic, their quality of care is exceptional.

Suggested improvements
Across all gender identity services waiting times are terrible

3rd August 2022
Response from Danetre Hospital

I am glad we are supporting you. Yes, we agree that waiting times nationally are terrible and our working with the commissioners to provide more funding. Best wishes, Hugh Jones, Patient Experience Manager

17th October 2022
Response from Danetre Hospital

Thank you for your kind words. We fully agree with you-our waiting times are far longer than we are happy with and we recognise this is a national problem that causes people a great deal of distress. We are hopeful that NHS England's project to increase the number of locally based support services for Trans and Non-Binary people over the next two years will help to reduce overall waiting times for Gender Services and will bring support closer for waiting patients.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs