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Written by a patient
13th October 2019


Extremely caring and helpful appointment today. Particularly like the contact details given to use in case of sudden problem/deterioration. Thorough - avered benefits receiving or eligible for, care structure in place for both the patient and carer. We understand there is a possibility of being transferred back to the G.P for care. We would be very sorry if this happened. The specialist care for the condition is so valuable and supportive, rather than a G.P's care which is a small part of many other condition he/she has to deal with.

28th November 2019
Response from Danetre Hospital

Thank you for taking the time to feedback your experience. We are glad you found the staff caring and the information helpful. We recognise that some patients/carers may have concerns around their care being transferred to the GP when deemed clinically appropriate. Please be reassured - if in the future there are issues relating to the condition that the GP is unable to assist with, or that you cannot receive from appropriate alternative services , (the details of which is in the information pack you received ) you may be re-referred back into the service at any time.

Recommend
Dignity/Respect
Involvement
Information
Staff