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Written by a patient
11th October 2019


Good. Understanding of my condition. Support and care. Encouragement. Appointment always on time. Improvements. The text reminders didn't always come through. Although I did have a message when an appointment was booked.

23rd October 2019
Response from Danetre Hospital

We do not have the patient details to check if they are set up correctly with text alerts. We will add this to the agenda in our team meeting to check everyone knows how this should be done

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs