Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2022-11-17
Person
5
5
0
Review of Hospice @ Home
written by
17th November 2022
Some of these questions cannot be answered as my wife has passed away.
Suggested improvements
I must tell you your care team were fantastic to both me and my wife. Cannot speak highly enough.
Cynthia Spencer Hospice
2022-11-17
Person
5
5
0
Review of Hospice @ Home
written by a family member
17th November 2022
Q's 2378 By the time your team got involved [name removed]'s condition had deteriorated tot he extent that she was no longer wholly aware.
Suggested improvements
The family was very satisfied with the care and kindness shown by your staff to both [name removed] and to ourselves.
Cynthia Spencer Hospice
2022-11-16
Person
5
5
0
Review of Wellbeing @ Cynthia Spencer
written by a patient
16th November 2022
Suggested improvements
Nothing I can think of.
Cynthia Spencer Hospice
2022-11-16
Person
5
5
0
Review of Community Specialist Palliative Care Team
written by a patient
16th November 2022
[name removed] made my daughter and I feel totally at ease she was understanding and I was not afraid to be honest about how I was feeling and the decisions I had to make.
Suggested improvements
No. I was pleasantly surprised. I do not feel like it was a tick box meeting. [name removed] provided so much information and I was re-assured that I had options and that they would be catered for.
Cynthia Spencer Hospice
2022-11-16
Person
4
5
0
Review of Lymphoedema Palliative Care Team
16th November 2022
dont think spiritual/faith or culture comes in to the or affects the treatment and care given
Suggested improvements
nothing
2022-11-23 11:42:29
Response from Cynthia Spencer Hospice
Thank you for your feedback. Spiritual/faith or lack of faith are considered important when providing care to patients. This is an important factor we take into account when considering the most appropriate care or treatment for patients.
Cynthia Spencer Hospice
2022-11-10
Person
5
5
0
Review of Lymphoedema Palliative Care Team
10th November 2022
The last 3 questions weren't relevant to me
Suggested improvements
There wasn't anything that could have been better as the service was so good
Cynthia Spencer Hospice
2022-11-09
Person
4
5
0
Review of Lymphoedema Palliative Care Team
9th November 2022
It didn't make any difference.
Suggested improvements
Nothing.
2022-11-15 09:41:50
Response from Cynthia Spencer Hospice
Thank you for your feedback. We are sorry that the treatment offered did not make a difference. Unfortunately Lymphoedema cannot always be improved with the treatment being offered, but the team will make every effort to consider the safest and most appropriate treatment on an individual basis.
Cynthia Spencer Hospice
2022-11-08
Person
4
5
0
Review of Community Specialist Palliative Care Team
8th November 2022
[name removed] has given excellent care, couldn't have asked for better
Suggested improvements
Dont feel that we have had enough help with eating problems, thought the hospital could have helped more.
2023-01-24 15:27:59
Response from Cynthia Spencer Hospice
Thank you for your feedback, this has been shared with the Community team. Where the team identify a concern with a patients ability to eat either the physical act of eating or the inability to eat adequate amounts of food, this will be assessed initially and support requested from dieticians or speech and language therapists if it is a physical problem with swallowing. We endeavour to request help from other services when appropriate and we are sorry that you feel this did not happen on this occasion.
Cynthia Spencer Hospice
2022-11-08
Person
5
5
0
Review of Lymphoedema Palliative Care Team
8th November 2022
Just want to say thank you.
Suggested improvements
Nothing
Cynthia Spencer Hospice
2022-11-06
Person
4
5
0
Review of Community Specialist Palliative Care Team
written by a family member
6th November 2022
