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Written by a family member
31st August 2022


My dear wife was in no fit state to know anything. All I can say is that my wife was treated with respect and care at all times.

Suggested improvements
Please have separate forms for past and present, thank you.

12th September 2022
Response from Cynthia Spencer Hospice

Thank you for your kind feedback. We do have separate forms, so I am sorry if we caused any upset by sending you the wrong version. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience