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Cynthia Spencer Hospice
2021-11-06
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Written by a patient
Written by a patient 6th November 2021
I believe the care was offered holistically but kept a good focus on the main needs.
Suggested improvements
The timing of the medication offered, coupled with food and observation, seemed to 'clash' in the morning and the evening, it would be nice to have a cup of tea and a suit before I am asked to take 3 - it drugs all at once.
7th March 2022
Response from Cynthia Spencer Hospice
Thank you for your feedback. The team try hard to ensure that medication rounds do not clash with when patients are having meals, unfortunately this is not always possible. Some of our patients take medications more regularly through the day and therefore there will at times be clashes. We have fed back to the team to be more cautious about medications timings clashing with when patients are eating and drinking.