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7th May 2022


Communication sometimes goes haywire yesterday my blood pressure nearly got taken twice in 10 minutes.


24th May 2022
Response from Cynthia Spencer Hospice

Sorry about that, but this can sometimes happen when the wad is very busy. Best wishes, Hugh Jones, Patient Experience manager

5th October 2022
Response from Cynthia Spencer Hospice

Thank you for your feedback. This will be shared with the clinical team to ensure that communication about what observations are required is clearer.

Dignity/Respect
Involvement
Rating not given.
Information
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Staff
Safe
Supported
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Spiritual understanding
Rating not given.
Cultural needs
Rating not given.
Experience