Report this review of Cynthia Spencer Hospice

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a family member
22nd February 2023


You're staff were one many that visited - very confusing at times! All care visitors were compassionate and caring.

Suggested improvements
Perhaps provide a card with name and organisation to enable recognition (to be handed to family).

6th March 2023
Response from Cynthia Spencer Hospice

What a useful suggestion, which I have sent to the service manager for consideration. Thank you. Hugh Jones, Patient Experience Manager

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience