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Cynthia Spencer Hospice
2021-09-30
Person
4
5
0
Written by a patient
Written by a patient 30th September 2021
Nothing too much trouble for any of the staff.
Suggested improvements
I would like to of seen my partner him more than once a day.
14th October 2021
Response from Cynthia Spencer Hospice
Thank you for your feedback. We have constantly kept visiting rules under review within NHFT and within the Hospices. We have to balance the needs of patients to have access to visitors whilst also ensuring that patients, visitors and staff are kept as safe as possible from the possibility of transmission of COVID19. We will take into account your concerns regarding close family members being allowed only a single visit per day, and hope that once new guidance is released from NHS England this will allow us the opportunity to expand our visiting further.