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Written by a family member
20th October 2021


Suggested improvements
Not being able to see my partner Martin more than once a day.

30th November 2021
Response from Cynthia Spencer Hospice

Thank you for your feedback. Our visiting guidelines are in line with the national guidance and as a hospice we have been fortunate to be allowed slightly more flexibility in visiting to other areas. We continually monitor the latest infection control guidance and will ensure our visiting rules are revised as soon as possible once we receive revised national guidance.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience