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Cynthia Spencer Hospice
2021-11-20
Person
4
5
0
20th November 2021
Compassion, listening, support, flexibility, nothing was too much trouble. We could not have asked for better service.
Suggested improvements
It took a while for support and routine to be set up. If that could have been achieved quicker, we would have appreciated it.
6th December 2021
Response from Cynthia Spencer Hospice
Thank you for your feedback. We are working regularly with our referrers to get referrals as early as possible. We are also exploring how we can get care planned for patients as soon as possible after receiving the referral. We will ensure the team is made aware of this feedback.