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Cynthia Spencer Hospice
2021-11-06
Person
4
5
0
Written by a patient
Written by a patient 6th November 2021
Suggested improvements
Not been able to watch TV for over a week due to WiFi not working it is very boring just staring at the ceiling.
17th November 2021
Response from Cynthia Spencer Hospice
I am sorry about this. I have passed your comment to the manager for action. Best wishes, Hugh Jones, Patient Experience Manager.
7th March 2022
Response from Cynthia Spencer Hospice
Thank you for your feedback. There were problems with the TV system and it took a considerable time for us to identify the problem and get an external company in to sort the issue with the WIFI router