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Written by a family member
22nd February 2023


We appreciated [name removed]'s visits - very reassuring and helpful. The one occasion when we had a night sitter([name removed]) - Tis was excellent.

Suggested improvements
It would have been useful to be able to request help, in advance, at a specific time.

6th March 2023
Response from Cynthia Spencer Hospice

Thank you for your suggestion which I have sent to the service manager for consideration. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Rating not given.
Experience