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8th November 2021


Staff very informative towards patient and family.

Suggested improvements
Find the remote control for the TV to save getting out of bed to change the channel.

7th March 2022
Response from Cynthia Spencer Hospice

Thank you for the feedback. The team are looking into the issues of remote controls for TV's.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.
Experience