Share review of Cygnet Hospital Harrogate

Cygnet Hospital Harrogate 2018-03-10 Person 1 5 0

None of the staff wore name badges, and hardly any were bare below the elbows. The staff seemed to not mind if people were kicking off at night and seemed to do little to de-escalate situations or reassure other service users. Unless you smoked there was no access to fresh air, despitethe fact I was informal so had to go out and stand with the smokers. There was no planned activities if you were on certain obs lovely so colouring with pens that hardly worked seemed the only option. Some of the staff shared how miserable they were there and how they wouldn’t be staying long. Upon my arrival the first words said to me were ‘it’s not normally like this‘ it actually every night was the same, high noise from people kicking off. So for me this was not a therapeutic environment at all.