Cygnet Hospital Harrogate

Cygnet Hospital Harrogate 2024-01-30 Person 2 5 0

The nurses should be talking to the patients to see what they actually need and to calm down other patients and stop them drinking hand sanitizer aswell

Cygnet Hospital Harrogate 2024-01-02 Person 1 5 0

This is hands down the worst place for anyone suffering with mental health issues Just make it worse you are put on 72 hour watch for speaking out How this place is allowed to operate is a beyond me Staff are rude and arrogant and lie to patients also

Cygnet Hospital Harrogate 2023-10-08 Person 1 5 0

This is hands down the worse hospital iv ever been to. The staff are rude and nasty. I’m actually clueless why they are allowed to run like they are. The only time anyone was nice to me was one the cqc come in. It was like they all had a personality disorder because they started being nice. I’m disappointed and shocked nobody has not taken a closer look at this place.

Cygnet Hospital Harrogate 2023-10-05 Person 2 5 0

I was well looked after by the staff, day and night after trying to kill myself. Unfortunately the ward round psychiatric nurse was very arrogant and didn't seem to care one bit I was discharged after a 2 minute talk with her and 2 weeks later I was in intensive care following a cardiac arrest due to an overdose. The food was nice.❤

Cygnet Hospital Harrogate 2022-03-19 Person 2 5 0

First of all the only reason I feel safe is that I cannot physically cause myself any harm whilst here which is good, but emotionally, I feel in danger. Nobody ever asks you how you are. Staff barely look you in the eye. You get spoken to with derision whenever you dare ask for things. Things take forever. I was sent here in a suicidal crisis and I've been here a little while, nobody at any point has asked me if I'd like to talk about what happened just before I came in. What brought me here. If I'm still hurting. I am, but now I'm stuck in a building where nobody cares at all.

Cygnet Hospital Harrogate 2022-01-10 Person 1 5 0

Many of the staff are very unprofessional and need retraining in many aspects of mental health care. Safety is an issue it needs improvement dramatically. Do not allow your rekative to be sent there if there's no bed in their local area. The staff are mainly cocerned with carrying out obs rather then engaging with patients. The psychiatrist doesn't involve patients in their care.

Cygnet Hospital Harrogate 2021-08-15 Person 1 5 0

I was in this hospital early this year as a nhs patient I was shocked this was a private hospital please do not send your love ones here . Nurses and support staff often hide away in the office ignore your knocking the staff never have time to chat to patients or take them out but they have time to go on there phones and talk to each other . I felt belittled by some staff members I would even go as far as saying some staff members are bullies . I will say there are a few nice staff members the place was really clean always and the food was nice . But I wouldn’t come here I would avoid at all costs .

Cygnet Hospital Harrogate 2019-09-12 Person 4 5 0

I was so apprehensive when I found out I was being admitted to Cygnet Harrogate, because like most people, the first thing I did was google and look for reviews. I can’t speak for anyone else’s experience, but if like I did, you are sat somewhere reading this review waiting admission, I can only say I had fantastic care. The staff were kind, patient and always did their very best to help. Even when I was displaying some quite challenging behaviour, they never gave up on me or dismissed my worries or fears. The nurses and support workers sat with me through some of the worst moments of my life and coached me through them. I won’t pretend being on a psychiatric ward is nice, especially when you’ve been detained against your will, but that’s going to be the case wherever you are. What makes a huge difference is how you’re treated by those looking after you and I couldn’t fault the care and compassion I was shown by everyone at Cygnet. p.s, the food really is great too!

Cygnet Hospital Harrogate 2019-08-05 Person 1 5 0

There are only a few members of staff that seem to understand they are dealing with patients going threw a mental health crisis which is frightening .myself and others I saw were treated more like criminals ..off hand and inappropriate remarks to patients .one member of staff on haven a woman was a bully .some were immature and lack experience .I felt really unhappy at this place .I was not cared for .they just give you tablets and send you home .they should not ask you if you want to join a therapy class when you are not in the right frame of mind .it's silly doing that ..someone should get rid of rotting wood ..i hated it there and was glad to get home but it made me think .next time I will do a better job at suicide . thanks cygnet hospital

Cygnet Hospital Harrogate 2019-05-24 Person 1 5 0

Save your self serious heart ache try and get you loved one into a hospital that cares It's horrible here and your loved one will get worse not better under their watch you have been warned