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Written by a patient
23rd January 2018


The waiting area at Carlisle infirmary (for urology) is very spartan and utilitarian. I sat there, waiting, for over an hour. In addition, the atrium was VERY cold with the main doors forever open. It was most uncomfortable. The health assistants (or others) could have kept me better informed of why my appointment was so delayed. The Urology staff, once in with them, were excellent and informative

Recommend
Dignity/Respect
Involvement
Information
Staff