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Written by a NHS patient
8th August 2022


Had previously been dropped by the Opthamology Dept with no explanation for annual tests. Some years later was referred again by my optician. I appreciate covid was around and the aftermath lingers, however this hospital states an average 23 week wait to be seen and a maximum wait of 38 weeks. After waiting 75 weeks for an initial appointment I wrote a letter of complaint and that was completely ignored too. Staff that provide treatment were previously a delight to deal with, the management not so.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe