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Written by a NHS patient
16th July 2023


I underwent a cardiogram where during the procedure I was advised to have two stents inserted. I was given the option of returning at a later date or to have the stents fitted there & then which I opted for. Although all the staff introduced themselves I cant remember all their names so unfair to mention some. The Cardiologist & his surgical team were brilliant throughout the near two hour procedure, during which I was awake, making me feel at ease while explaining everything they were doing. The Cardiologist spoke to both before & after the procedure & answered any questions I had. The ward team were also great, led by a lovely Matron & made you feel you were in a high class hotel rather than an NHS hospital ward. They were attentive, polite & friendly at all times. I hope the hospital senior managers appreciate & value the great staff they have. Thank you :)

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe