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Community Services - Yeovil District Hospital NHS Foundation Trust
2018-11-17
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5
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Written by a family member
Written by a family member 17th November 2018
Nurse had good people skills and excellent training therefore, puts patients at ease and does her job well. Improvements:
Your phone service was not fit for purpose, having needed on the last 3 occasions to drive to the surges to get an appointment 15 to 20 minutes waiting on the phone appointment always runs late my mom was 88 and if she didn't have me , well God help! Most staff in all areas were obviously needed.