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Community Services - Northamptonshire Healthcare NHS Foundation Trust
2024-03-23
Person
4
5
0
23rd March 2024
The overall service was very good, however, there was no prior notification regarding the fact there was no reception desk, as such it was unclear whether we were in the correct location and what next steps were. We sat and waited in a very cold waiting room and were then greeted by one of the nurses who was very pleasant.
Suggested improvements
Prior warning of there being no reception area or booking in process.